Soua101 Terms & Conditions – Full Terms for Membership, Betting & Payments

The following conditions must be met to become a member of soua101. These requirements are strictly enforced — any discrepancy found during verification may result in account closure.

• You must be at least 18 years old at the time of registration
• Each individual may register one account only
• All information provided at registration must be accurate and truthful
• A valid mobile number and email address are required
• Two members from the same household may hold separate accounts, but must notify us in advance if using the same device

After registration, soua101 may request identity verification at any time. If asked for a copy of your national ID or passport, please submit it within the specified timeframe.

You are responsible for maintaining the security of your soua101 account. Keep your password strong and never share it with anyone.

Steps to Keep Your Account Secure

• Use a strong password — combine letters, numbers, and special characters
• Keep two-factor authentication (2FA) enabled
• Avoid logging in over public Wi-Fi
• Change your password after logging in on an unfamiliar device

If suspicious activity is detected on an account, soua101 may suspend it temporarily and notify the user. This measure is taken solely to protect the member.

Soua101 supports several deposit methods, each with its own minimum and maximum deposit limits.

Deposited funds may only be used for betting and gaming purposes. soua101 reserves the right to decline any deposit if there are concerns about the source of the funds.

Certain conditions must be met to withdraw from soua101. These requirements are in place to protect our members.

Withdrawal Terms

• KYC verification is mandatory before your first withdrawal
• Withdrawals can only be processed via the same method used for the deposit
• A minimum balance of ৳500 is required to make a withdrawal
• Wagering requirements must be met before withdrawing from a bonus balance
• Maximum daily withdrawal limits vary by payment method

Large withdrawals (generally above ৳50,000) go through manual review as a security measure — this normally takes 2–4 hours. If any unusual activity is detected, additional verification may be required.

Every bonus and promotional offer at soua101 comes with its own specific terms. Full details are clearly outlined in each offer's description.

General Bonus Terms

• Each bonus may only be claimed once per person
• A new bonus cannot be activated while another bonus is still in progress
• The welcome bonus is available to new members only
• Bonuses cannot be withdrawn until the specified wagering requirement has been met
• Expired bonuses will be automatically cancelled
• Bets from cancelled or drawn matches are not counted toward wagering requirements

Please read the following rules before placing any bets on soua101. Once a bet is confirmed, it cannot be changed.

General Betting Rules

• Please review all details carefully before confirming a bet
• Pre-match bets cannot be placed after a match has started
• In live betting, if odds change after a bet is placed, it is automatically confirmed at the updated odds
• Stakes will be refunded for any bet where the match is abandoned or left incomplete
• Bets placed at abnormal odds due to a system error may be voided

Game outcomes in soua101's Casino and Lottery sections are determined using RNG (Random Number Generator) technology, which is regularly verified through third-party audits.

• Live Casino results cannot be interfered with in any way
• If a game is interrupted due to a technical issue, the current round is considered void and the bet is refunded
• Lottery draws take place at scheduled times and winnings are automatically credited to your balance
• Scratch card prizes are credited to your balance instantly — no separate claim needed

The following activities are strictly prohibited on soua101. Violating these rules will result in permanent account closure.

• Creating or operating multiple accounts
• Bonus abuse or attempting to claim bonuses across multiple accounts
• Money laundering or transactions involving illegal funds
• Exploiting system errors or bugs to gain an unfair advantage
• Attempting to access or hack another user's account
• Placing bets using automated software or bots
• Threatening or harassing other members or staff

Soua101 handles all members' personal data with the utmost confidentiality. Your information will never be sold to third parties.

• All data is transmitted using 256-bit SSL encryption
• Payment details are not stored directly — all payment processing is handled by the payment gateway
• KYC information is retained in accordance with legal obligations
• Information may be shared with regulatory authorities where there is a legal obligation to do so

For our full Privacy Policy, please visit our Privacy Policy View the page.

Soua101 believes gaming should be a source of enjoyment, not stress. Our responsible gaming tools are built on that principle.

• Set daily, weekly, or monthly deposit limits at your convenience
• Cooling-off period (24 hours to 30 days)
• Long-term self-exclusion (6 months or permanent)
• Deposit limit reductions take effect immediately; increases require a 72-hour waiting period

To learn more about responsible gambling Responsible Gaming View the page.

Soua101 may temporarily suspend or permanently close an account under the following circumstances.

• When clear evidence of a terms violation is found
• While an investigation into suspicious financial transactions is ongoing
• If false or incomplete information is found during KYC verification
• At the member's own request (self-exclusion)
• After a prolonged period of inactivity (more than 12 months)

Soua101 is not liable for events beyond its control. However, any issues within our control are resolved as quickly as possible.

• soua101 is not liable for any losses resulting from internet connection disruptions
• Liability is limited for losses arising from third-party payment gateway issues
• soua101 is not liable for service disruptions caused by force majeure events such as natural disasters, war, or pandemic
• Advance notice will be given for scheduled system maintenance, during which services may be temporarily unavailable

Soua101 reserves the right to update these terms when necessary. Members will be notified via email or SMS before any significant changes take effect.

• Minor changes may take effect without prior notice
• At least 7 days' notice will be given before any major changes
• Continued use of the platform after any changes takes effect constitutes acceptance of the updated terms.
• The latest terms are always available on this page

For any questions or complaints regarding our terms, please get in touch with us. soua101's support team is ready to assist you in Bengali.

An initial response is provided within 72 hours of receiving a complaint. Complex cases may require additional time for full resolution, but you will be kept informed at every step.