Soua101 Privacy Policy – How Your Information Is Kept Secure

Everything about where your personal data, payment information, and browsing activity go on soua101 – explained clearly, with nothing hidden.

Last Updated: June 2026
256-bit
SSL Encryption
Never Sold
No Third-Party Data Sharing
12 Sections
Policy Scope
In Bengali
All Policies
🔒 Your Data at soua101 256-bit SSL Protected by Encryption
🚫 Your Data Never Sold To Third Parties
✅ KYC Information On a Separate Server Stored in encrypted form
🍪 Cookie Controls In Your Hands – disable at any time
📧 Data Deletion Request Within 30 Days Completed
🔒 Your Data at soua101 256-bit SSL Protected by Encryption
🚫 Your Data Never Sold To Third Parties
✅ KYC Information On a Separate Server Stored in encrypted form
🍪 Cookie Controls In Your Hands – disable at any time
📧 Data Deletion Request Within 30 Days Completed

How soua101 Protects Your Privacy

A quick overview of how your data is kept secure.

End-to-End Encryption

All data transmitted to and from the site is encrypted via 256-bit SSL. No one can intercept your information in transit.

Data Is Never Sold

Soua101 never sells your personal information to advertisers or third parties. Your data is used solely for the purpose of providing our services.

No Payment Information Stored

Card numbers and banking details are never stored directly on soua101's servers. Payments are handled by the payment gateway — we only retain the transaction reference.

Cookie Controls Are in Your Hands

All cookies other than essential cookies are only active with your consent and can be managed at any time through your browser settings.

Right to Erasure

You may request the deletion of your account and associated data. Where no legal obligation requires us to retain it, the process will be completed within 30 days.

Internal Access Restricted

Within soua101, only those who need access for their role can view your information. All access is logged and regularly audited.

In Brief

Soua101 never sells your data or uses it without reason. Reading this policy will give you a clear picture of exactly what we do — and don't do — with your information.

Section 01
Introduction & Scope

This Privacy Policy applies to all members and visitors of the soua101 platform. By creating an account or browsing the site, you agree to this policy.

We believe privacy is a fundamental human right. That is why data collection at soua101 is kept to the strict minimum — if we do not need a piece of information, we do not collect it.

If this policy is updated, you will be notified and the latest version will always be available on this page. The date of the most recent update will be shown at the top of the page at all times.

Section 02
What Data We Collect

Soua101 collects three types of data – what you provide at registration, what is generated as you use the platform, and what is automatically recorded for security purposes.

Information Collected at Registration

  • Full name, mobile number and email address
  • Date of birth (for age verification)
  • Preferred username and password (hashed)
  • Address (During KYC process, where applicable)

Data Collected Automatically During Use

  • IP Address & Device Type
  • Browser type and operating system
  • At login and logout
  • Bet & Game History
  • Payment Transaction Reference Information
Please Note: We never collect or store your full payment card number, CVV, or bank password. This information goes directly to the payment gateway.
Section 03
Why and How Your Data Is Used

Soua101 uses the information it collects for specific purposes only. Each purpose is clearly outlined below.

Data Type Purpose of Use Legal Basis
Name & Contact Account management and support Contractual Requirement
Date of Birth 18+ Age Verification Legal Obligations
IP & Device Security and fraud prevention Legitimate Interest
Betting History Responsible Gaming Monitoring Legal Obligations
Email & Phone Promotional Notices (With Consent) Your Consent
Cookie Data Site Improvement & Performance Your Consent

Promotional messages are sent only with your consent. If you do not provide consent at registration, or opt out at any time afterwards, no marketing messages will be sent. However, important account-related notices — such as security alerts and payment confirmations — will always be sent.

Section 04
Who Your Information Is Shared With

Soua101 never sells your data or shares it with third parties for advertising purposes. Your information may only be shared in the limited circumstances outlined below.

  • Payment Processor: Solely to process transactions via bKash, Nagad, bank, or crypto networks
  • KYC Verification Provider: Designated partner organizations for identity verification
  • Legal Authorities: Under a court order or a legitimate request from a regulatory authority
  • Auditor: Third-party audits in accordance with license terms
Your data is never shared with any advertising company, data broker, or other gambling site. This is our strict policy, with no exceptions.

Whenever data is shared with a third party, a data processing agreement is in place that does not permit misuse — it requires them to handle the information securely and responsibly.

Section 05
Payment Data Protection

Payment information is the most sensitive data we handle. soua101 applies the highest level of caution in this area.

  • Card numbers, CVVs, and bank passwords are never stored on soua101's servers
  • For bKash/Nagad transactions, only the transaction ID and amount are recorded
  • An HTTPS connection in your browser is required during payment
  • Crypto withdrawal wallet addresses are logged for fraud prevention
Important: No soua101 representative will ever ask for your payment card details, OTP, or banking password over the phone or via chat. Any such request is always fraudulent — report it immediately to support@soua101.net.
Section 06
KYC & Identity Verification Information

KYC must be completed before your first withdrawal. Information collected during this process is kept under strict security.

  • Photos of national ID cards or passports are stored in separate encrypted storage
  • Access to KYC data is restricted to designated members of the compliance team only
  • KYC documents are never used for marketing or any other purpose
  • Retained for the duration required by legal obligations

Once KYC verification is complete, the original document images are no longer needed. The verification result is kept on record, but full copies of the documents are only retained for a limited period for security reasons.

Section 07
Cookie Policy

Soua101 uses cookies to improve your experience on the site. Cookies are small text files stored in your browser.

Cookie Type

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Functional Cookies: Remembers your language preference and layout settings. Operates with your consent.
  • Analytics Cookies: Used to understand which pages are visited most. Runs only with your consent.
  • Marketing Cookies: soua101 does not use this type of cookie.
To disable cookies: In Chrome: Settings → Privacy → Cookies; in Firefox: Options → Privacy → Cookies. Disabling all cookies except essential ones may limit certain site features, but core functionality will continue to work.
Section 08
Security Measures

Soua101 has put in place both technical and organizational measures to keep your data secure.

Technical Security

  • All data is stored with AES-256 encryption
  • Passwords are stored using bcrypt hashing – even we cannot read them
  • Regular security scans and vulnerability assessments
  • DDoS Protection & Firewall Active
  • Server data is regularly backed up and stored in a separate location

Organizational Safeguards

  • Data access is restricted by role (Role-Based Access Control)
  • All access is logged and regularly audited
  • Staff receive regular data protection training
  • Annual Third-Party Security Audit
No matter how robust our security measures are, zero risk on the internet cannot be guaranteed. If you notice any suspicious activity, please contact us immediately.
Section 09
How long your data is retained

Soua101 does not keep your data longer than necessary. A separate retention period is defined for each type of information.

Data Type Retention Period Reason
Account Information While your account is active Service Provision
Payment Records 5 Years Legal Obligations
KYC Documents 5 Years (After Verification) Legal Obligations
Betting History 3 Years Responsible Gaming Monitoring
Log Files 1 Year Security Analysis
Marketing Consent Until Opt-Out Under Your Control

Once the designated retention period ends, data is automatically deleted or anonymized. Where data must be retained due to legal obligations, deletion requests cannot be fulfilled — however, a clear explanation will be provided in such cases.

Section 10
Your Data Rights

As a soua101 member, you have several rights regarding your own data. To exercise any of these rights, please write to us at support@soua101.net.

Right to Access

You may request to see what data we hold about you. We will respond within 30 days.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

Where no legal obligation applies, you may request that your data be deleted.

Right to Restrict Processing

You may object to your data being used for specific purposes.

Right to Data Portability

You may request a copy of your data in a machine-readable format.

Right to Opt Out

You can opt out of marketing communications at any time.

Section 11
Protection of Minors

Soua101 strictly prohibits account creation by anyone under the age of 18. Data from minors is never collected, and there are no exceptions to this policy.

  • Date of birth is verified at registration
  • Age is re-verified during the KYC process
  • Any identified minor's account is immediately closed and all associated data is deleted
  • If parents have any such concerns, they can contact us at support@soua101.net
To Parents: If you believe your child has created an account on soua101, please notify us immediately. We will close the account and delete all associated data without delay.
Section 12
Privacy Contact

For any privacy-related questions, requests, or complaints, please contact us directly. All requests are responded to within 30 days.

Email: support@soua101.net
Subject line: "Privacy Request – [Your Username]"
Support Center: Help Center

You may be asked to verify your identity when submitting a privacy request. This is to ensure that no one else can access your data.

To learn about our Terms & Conditions Terms & Conditions and to learn about our Responsible Gaming policy Responsible Gaming Visit the page.

Privacy & Platform Enquiries

The minimum deposit at soua101 varies by payment method. For bKash and Nagad, you can start from as little as ৳300, which works well for most users. The minimum for Rocket is ৳500, and for bank transfers it is ৳1,000. For crypto deposits, the minimum is 10 USDT. To qualify for the welcome bonus, a slightly higher deposit is usually required – the exact amount is clearly stated in the bonus offer details. Starting small and getting familiar gradually is the better approach. Remember to only play with what you can afford to lose – soua101's responsible gambling page also lets you set deposit limits.

Yes, soua101's Live Casino features real professional dealers who are streamed live on video. You can watch them in real time — dealing cards or spinning the roulette wheel right in front of the camera. You play using the buttons on your screen: place your bet, the dealer deals, and you see the result instantly. Games available include Baccarat, Roulette, Blackjack, and Teen Patti. You can also send comments to the dealer via live chat. It works on mobile too, though a stable internet connection is recommended for video streaming — 4G or Wi-Fi works best. Before you play for the first time, take a moment to read the rules; soua101's Help Center has a Bengali guide for each game.

Play at soua101 with your data kept safe

Now that you know our Privacy Policy, go ahead and register with confidence. soua101 never compromises on protecting your data.

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